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Policies and Conditions

Last updated: [October 2025]

Payment & Reservation Policy

1. Online Programs (21-Day Alignment Reset)

  • Full payment is required at the time of booking.

  • Once access to the program is granted, the fee is non-refundable, in line with Swiss and EU consumer law exceptions for digital content.

  • No transfers, credits, or postponements are possible.​​

2. Boxing Sessions (Women’s Boxing in Geneva)

  • Payment is required at the time of booking, either online or at the venue.

  • Cancellations / Rescheduling:

    • Cancelled more than 24 hours before → session may be rescheduled (subject to availability).

    • Cancelled less than 24 hours before or no-show → session is forfeited, no refund or reschedule.

  • Packages (if offered) are valid for their stated period (e.g. 3 or 6 months) and are non-transferable and non-refundable.

3. Retreats & Camps (4-Day, 7-Day, Detox)

  • A non-refundable booking fee of CHF 250 per person is required at the time of booking.

  • The CHF 250 deposit counts toward the total package price.

  • The remaining balance is due 30 days before the camp start date. A payment link will be sent by email.

  • Bookings made within 30 days of the start date require full payment immediately.

  • All payments are non-refundable once made, including in cases of cancellation, late arrival, early departure, or no-show.

  • You may transfer your booking once to another listed 2026 date, if space is available. The request must be made at least 14 days before your original start date.

  • If a camp is cancelled by the organizer and you do not accept an alternative date, a full refund of all amounts paid (including the deposit) will be issued.

Privacy Policy (GDPR)

1. Introduction
This Privacy Policy explains how Pamela Treand collects, uses, and protects your personal data in line with Swiss data protection law and the EU GDPR.

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2. Data We Collect

  • Personal information you provide: name, surname, email, phone, date of birth, address, health or dietary information you choose to share in booking forms.

  • Payment details: processed securely by Wix Payments, Stripe, or PayPal. We do not store card information.

  • Technical data: cookies, analytics, browser/device information, IP address.

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3. How We Use Your Data

  • To process bookings and payments.

  • To provide services: online programs, boxing sessions, retreats.

  • To send confirmations, reminders, and essential updates.

  • To send marketing communications only if you opt in.

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4. Sharing Your Data

  • With trusted providers: Wix, Stripe, PayPal, Google Analytics, Facebook Pixel, TikTok Pixel, Google Ads.

  • We never sell or rent your personal data.

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5. Data Retention

  • Booking records: 3 years (legal requirement).

  • Payment data: only retained by providers.

  • Newsletter subscriptions: until you unsubscribe.
     

6. Your Rights
You have the right to access, correct, delete, or restrict your data under Swiss law and GDPR.
To exercise these rights, contact: info@pamelatreand.com

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7. Governing Law
This Privacy Policy is governed by Swiss law. Disputes are subject to the courts of Geneva, Switzerland.

Cookie Policy

1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide essential functions, improve user experience, and analyze how our site is used.

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2. Types of Cookies We Use

  • Essential cookies: Required for the site to function (security, bookings, payments).

  • Analytics cookies: Google Analytics, Wix Analytics – to understand traffic and usage.

  • Marketing cookies: Facebook Pixel, TikTok Pixel, Google Ads – used for advertising and retargeting.

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3. Consent
On your first visit, a banner will appear allowing you to:

  • Accept all cookies,

  • Reject non-essential cookies, or

  • Manage your preferences.

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4. Managing Cookies
You can adjust cookie preferences in the banner or disable cookies via your browser settings. Please note: some features (such as bookings and payments) may not function properly without essential cookies.

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5. Contact
If you have questions about our Cookie Policy, contact: info@pamelatreand.com

Terms & Conditions

1. Participation & Health
By booking or participating in any program, session, or retreat with Pamela Treand, you confirm that you are physically fit and able to take part in the activities. You must disclose any medical conditions, allergies, or dietary needs in advance. Participation is at your own risk.

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2. Liability
To the fullest extent permitted by law, Pamela Treand is not liable for any injury, illness, accident, loss, or damage to property that occurs during participation in programs, boxing sessions, retreats, or related activities.

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3. Intellectual Property
All content on this website, including text, images, logos, photos, and training materials, is the intellectual property of Pamela Treand. They may not be copied, distributed, or reproduced without written permission.

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4. Governing Law
These Terms are governed by Swiss law. Any dispute shall be submitted to the exclusive jurisdiction of the courts of Geneva, Switzerland.

Contact

If you have questions about our Policies, contact: info@pamelatreand.com

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